Welcome to Jetour Nigeria ("Jetour," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jetournigeria.com and use our services.By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.
We may collect personal information that you voluntarily provide to us, including but not limited to:
Full name
Email address
Phone number
Any other information you choose to provide through contact forms, service requests, or account registration.
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
IP address
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website
Date and time of access
Cookie identifiers
We may use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small data files stored on your device that help us:
Remember your preferences
Track website usage and navigation patterns
Improve our website functionality
Provide personalized content and advertisements
You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.
We use the information we collect for the following purposes:
3.1 Service Delivery
Process inquiries, bookings, and service requests
Provide customer support and respond to your communications
Schedule and manage service appointments
3.2 Marketing and Communications
Send promotional materials, newsletters, and updates about Jetour products and services.
Inform you about special offers, events, and new vehicle launches.
Conduct customer satisfaction surveys.
3.3 Business Operations
Analyze website usage to improve user experience
Maintain and improve our website and services
Prevent fraud and enhance security
Comply with legal obligations and enforce our terms and conditions
Authorized Dealers and Service Partners
We may share your personal information with our authorized dealers and service centers within the Jetour Nigeria distribution network to fulfill your requests and provide services.
Service Providers
We may engage third-party service providers to assist with:
Website hosting and maintenance
Marketing and advertising campaigns
Data analysis and customer insights
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
Valid legal processes (court orders, subpoenas)
Government requests
Protection of our rights, property, or safety
Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
Secure data transmission using encryption (SSL/TLS)
Access controls and authentication procedures
Regular security assessments and updates
Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Under Nigerian data protection laws, you have the following rights:
Access and Correction
You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
Objection and Withdrawal
You may object to the processing of your personal information or withdraw consent for marketing communications at any time by:
Clicking the "unsubscribe" link in our emails
Contacting us using the details provided below
Updating your communication preferences in your account settings
Deletion
You may request deletion of your personal information, subject to legal and contractual obligations that may require us to retain certain data.
Data Portability
You have the right to request a copy of your personal information in a commonly used, machine-readable format.To exercise any of these rights, please contact us at enemona@connectpluonline.com.
Our website may contain hyperlinks to third-party websites that are not owned or controlled by Jetour Nigeria. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business needs.
When we make changes, we will:
Update the "Last Updated" date at the bottom of this policy
Notify you through prominent notices on our website or via email for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Information Accuracy
The information on our website is provided for general information purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee the completeness, accuracy, or authenticity of any information on our website. The website content is provided "as is" without warranties of any kind, either express or implied.
Non-Binding Information
Information on our website does not constitute a legally binding offer to sell. Actual product specifications, availability, and prices are subject to change without notice. All purchases are subject to the terms and conditions provided by JETOUR authorized dealers.
Limitation of Liability
To the fullest extent permitted by law, Jetour Nigeria disclaims all liability for any direct, indirect, incidental, consequential, or special damages arising from:
Your use of or inability to use our website
Viruses or malicious software that may affect your computer equipment
Your reliance on information obtained through our website
Unauthorized access to or alteration of your data
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Jetour Mobility Services
Email: info@jetournigeria.com
Website: Jetournigeria.com
This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR) and other applicable data protection legislation.
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the Nigerian courts.
Last updated Nov 11th, 2025.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.