Purchasing from an accredited Jetour dealer guarantees that you receive a genuine vehicle officially supplied by Jetour Nigeria, with valid manufacturer warranty, access to genuine spare parts, trained technicians, software updates, and aftersales support nationwide.
Vehicles supplied by Jetour Nigeria are built to approved specifications for the Nigerian market and come with full manufacturer warranty, technical support, genuine parts availability, and access to accredited service centers. Vehicles imported through unofficial channels may not have compatible specifications, warranty coverage, or reliable aftersales support
Fuel efficiency varies depending on the vehicle model, driving conditions, and usage patterns; however, our vehicles have been tested and confirmed to be fuel efficient in all condition
Our accredited dealers are listed on our official website. They operate approved showrooms, provide genuine warranty coverage, and have access to official technical and spare parts support.
Our pricing system covers various advantage options offered by the manufacturer/distributors, and these include both sales and after-sales support, such as warranty, trained technicians, software upgrade, etc.
Customers can obtain genuine spare parts from accredited Jetour dealerships and authorized service centers nationwide.
Spare parts can be purchased from any of our accredited dealers.
Genuine Jetour spare parts are sourced directly from the manufacturers.
Genuine spare parts provide proper fitment, durability, safety, reliability, and compatibility with your vehicle. They also help preserve vehicle performance, resale value, and warranty coverage.
Customers can service their vehicles at any accredited Jetour dealership or authorized service center across Nigeria
Dealer locations, contact information, and operating hours are available on the official Jetour Nigeria website at Jetour Nigeria
Yes, accredited dealerships can service vehicles purchased outside Nigeria. However, such vehicles will be subject to special service rates.
A warranty is a manufacturer-backed assurance covering specified manufacturing defects or faults within a defined period or mileage, subject to applicable terms and conditions.
Warranty coverage varies by model and usage. Customers are advised to refer to the warranty booklet or contact an accredited dealer for detailed coverage information applicable to their vehicle.Jetour Nigeria warranty covers the following;Private use: 5-year or 150,000 km manufacturer warranty (whichever comes first).Commercial use: 12 months or 100,000 km manufacturer warranty (whichever comes first).Hybrid vehicle power battery components, warranty coverage extends to 8 years or 160,000 km (whichever comes first).
Customers can visit any accredited Jetour dealership or authorized service center for inspection and warranty assessment. Supporting service history and warranty documentation may be required.
No. Customers can access warranty support at any accredited Jetour dealership or authorized service center nationwide.
Vehicle replacement is determined in line with warranty terms. During warranty repairs, customers are provided with a courtesy car to ensure continued mobility.
The first service check is carried out at 1,000 km. This initial inspection does not involve replacement of parts or materials but focuses on thorough inspection and possible adjustments. Periodic maintenance begins at 5,000 km and continues at every subsequent 5,000 km or 3 months, whichever comes first.
Routine maintenance outside accredited workshops will nullify warranty coverage. Customers are advised to service vehicles at authorized workshops to preserve warranty benefits.
A Special Service Campaign (SSC) is a manufacturer-authorized inspection, update, or corrective action carried out on specific vehicles to enhance product quality, safety, or performance. Customers are notified when their vehicle is eligible for an upgrade.
